Frequently Asked Questions (FAQ)

1. Do you offer online ordering?

Yes. You can browse products on our website, upload prescriptions, and place orders. We deliver quickly and securely.

2. Do you deliver nationwide?

We currently deliver within Port Harcourt and major cities. Nationwide delivery is available for selected products.

3. Can I upload my prescription?

Yes. Simply upload a clear image of your prescription during checkout or through the “Upload Prescription” feature.

4. Do you offer telemedicine or online consultations?

Yes. You can speak with licensed pharmacists and healthcare professionals through our online consultation system.

5. Are your medications genuine?

Absolutely. All products sold by Handcare Pharmaceuticals Ltd are sourced from licensed distributors and approved by relevant regulatory bodies.

6. What payment methods do you accept?

We accept online transfers, debit cards, and POS payments.

7. Do you offer refunds or returns?

Selected items can be returned under strict health safety checks. See our Return Policy below.

8. How do I contact customer support?

You can reach us via email, WhatsApp, or phone. Our support team is available daily.